Once they’ve cleared up the issue I’d run the PingPlotter again for a while just to make sure you’re seeing 0% packet loss, and at that point things should be looking better in-game. ![]() Most likely they will need to run some signal tests from their end, and they may end up having to send a technician out to check the lines and devices. If you can speak with a technician that knows how to read PingPlotters and show them these results that’s even better. The best thing you can do is call the ISP and explain that you’re getting packet loss from your router to their local network. Testing the modem is isn't as convenient. The cause will be from the modem to most likely Cox. The 2nd hop is usually within your neighborhood or your city, so it would be somewhere local. If PingPlotter is still showing packet loss then you know that your home network including your router, other devices and home wiring, is not the cause. It could be an issue with the router, a signal issue in the lines from your home, or an issue with the ISP’s junction box down the street. This shows where in the path the issue lies, but it doesn’t tell us specifically what is causing the issue. However on the 2nd hop (10.128.96.1) you see around 3% packet loss and an average latency of 58ms which is pretty high for just the 2nd hop. On the first hop which is your router (192.168.0.1) you can see the latency is low and there’s 0 packet loss, so the connection between PC and router is perfect. If the pattern originates somewhere in between the first and last row, the problem is probably outside your local network.Checked out the PingPlotter screenshot and it looks like you are correct, this does look like an ISP issue. Packet loss, of course, isnt the only thing that can cause poor performance for your particular application. without packet loss 2.with packet loss due to icmp thetechfirm i get involved with a lot of performance related troubleshooting and the majority of the time the root ive added a timeline of communication to my isp over. Now we need to understand exactly what device is using that IP address. the timeline can learn how to use pingplotter to start finding the source of your network problem.Heres my trusty copy pasta. The 5-10 packet loss you see on the hops after that is a more reliable indicator of the packet loss rate you're actually seeing on your first hop. You can find a list of iRacing IP addresses here. You can't use pings to that particular IP address measure the packet loss rate of that device reliably. Enter the corresponding IP address for the server or region you are playing on. Set the trace interval to 2.5 seconds or 5 seconds. You can find issues like packet loss, high latency, and bad jitter fast. If the pattern starts on the first row in the graph (your router), you're probably dealing with a local network problem. Here are the steps to follow to isolate the problem: Run PingPlotter Standard or Pro. An internet connection monitoring tool, PingPlotter constantly tests the connection from the end-user’s perspective, provides visual proof of the problem, and recommends how to solve it. Results for downlink, latency and dns tests from your connection to Google. Where the pattern begins, helps you understand the source of the problem. The latest is the headphones not working issue on Google Meet for some And I. Do you notice any patterns leading up to the final destination? It is a software designed on the principle of ping and trace routing and therefore detects problems in your network by measuring the network latency and determining the packet loss percentage. When you have an idea of what's happening on the final destination, it's time to look at the rows leading up to the final destination. Any System admin has probably used or heard of PingPlotter at some point in their career. If you see high latency on your final destination, you've probably captured a network problem. The further to the right the black line is the longer it takes for data travel around the network. What about the black line? It shows how long it takes data to travel to your target and back. The performance of an IP call will suffer if a packet loss reaches more than 0.3 percent. ![]() ![]() This will result in the router dropping packets in IP telephony Packet loss is unacceptable. Errors in routers can, and will, occur if a router is overloaded. This effect is known as packet loss, and if you're seeing it on the final destination, there's a good chance you captured a problem. Packet Loss Packet Loss is caused within routers. intel puma 5/6/7 chips have no issues with icmp traffic, but they have awful port traffic with latency spikes. You can measure latency, packet loss, jitter and mean opinion score (MOS) in real-time. Do you see a red bar? If so, that means some data was lost between your computer and the target. How can you diagnose and fix network issues quickly and easily. The final destination is the bottom row of the trace graph Check for packet loss
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